Best for account, billing, privacy, and technical issues
Email is the most reliable way to reach us, especially for refund requests, account access issues, or anything related to a published page.
support@openthis.oneSupport
Support
Last updated: March 15, 2026
How to contact us
If you need help with your account, billing, refunds, privacy requests, or a surprise page that is not behaving as expected, this is the right place to start.
Contact options
DM our official Instagram page
If social is easier, you can message us on Instagram. Keep account-specific or billing details in email so nothing important gets lost.
Official Instagram page
Message our official Facebook page
Facebook messages are fine for general questions, but email is still the best channel for anything that needs follow-up or review.
Official Facebook page
Email is the best channel for anything time-sensitive, account-specific, or billing related.
What to include
A little context helps us resolve problems much faster. When you reach out, try to include:
- The email address tied to your account, if you have one.
- The page subdomain or link involved, if your issue is about a surprise page.
- A short description of what happened and what you expected instead.
- Screenshots or error text if something failed during editing, checkout, or publishing.
Related policies
Some requests are handled under our published policies. If your question is about refunds, privacy, or account deletion, these pages should help clarify what applies.